Financial & Insurance Policies

Financial and Insurance Policies

Insurance Plan

Redbud Pediatrics accepts most major commercial insurance plans as well as all three Kancare providers (Aetna Better Health, Sunflower, and United Healthcare Community Plan). Please contact your insurance provider to verify provider participation status prior to your appointment.

Parents who sign the Insurance Plan policy from Redbud Pediatrics agree to the below:

“I agree to be responsible for all copays, deductibles and non-covered services as determined by my insurance plan. I understand that copays are due at the time of check-in, regardless of the care provider who accompanies the child for the appointment. If I do not have the copay or have not come prepared to pay past due balances, I understand that my child’s appointment may be rescheduled for a later time so that I can meet my financial obligation (except in the case of a medical emergency). If my child’s insurance plan requires a PCP (Primary Care Physician), I will make sure that my child’s physician at Redbud Pediatrics, LLC, is designated on my child’s insurance.”

Balances On Account

Parents who sign the Balances On Account policy from Redbud Pediatrics agree to the below:

“I understand that balances are due when I receive a statement from Redbud Pediatrics, LLC, or at my family’s next appointment, whichever is sooner. I understand that my health insurance contract is between my insurance company and myself. If my insurance does not pay for services rendered by the practice within 60 days, Redbud Pediatrics, LLC, may require me to pay the practice directly. The practice agrees to return payment that I have made on my account in the event that my insurance eventually pays the claim in question. If I am not responding, not able or unwilling to cooperate or make a reasonable payment plan, the practice may ask for the assistance of an outside collection agency. If my family’s account is turned over to a collection agency, my children will be dismissed from the practice.”

Card On File

All patients are required to have a credit card/debit/ HSA/ flex spending card number on file with our office. The card number will be securely encrypted off-site with a third-party secure data center. Holding your card on file allows a method for quick and convenient payment, including copayments, when a non-parental care provider brings your child to an appointment. When a balance is due, you will receive a statement via postmarked mail or email. If this balance is not paid within 30 days, your card will be charged. For larger balances, please contact Redbud Pediatrics, LLC, within 30 days of receiving your statement so that we can discuss payment options with you.

Insurance/Payment Verification

Please bring the patient’s current insurance information and credit card/ debit/ HSA/ flex spending card with you to every visit. If your insurance changes, please notify us before the appointment so we can make the appropriate changes to help you receive your insurance benefits. We attempt to verify your insurance two (2) business days prior to and again on the morning of your scheduled appointment. If we are unable to confirm active insurance coverage by the scheduled appointment time, you will have two options:

1. Pay for the visit out of pocket.
2. Reschedule for another day when you have had an opportunity to contact your insurance. For same-day appointments, we will check eligibility when the appointment is made.