In an effort to provide our patients care during local quarantine, self-isolation and general social distancing measures, we now offer telemedicine appointments.
Telemedicine gives us the ability to provide quality healthcare services safely and remotely to patients via computer, tablet or mobile device. Please call the office to schedule a telemedicine visit if your child is ill.
Every weekday from 8:30am-5pm, we have appointments available for Virtual Visits for sick visits, mental health visits, and all kinds of re-check visits.
To schedule a virtual visit just call the office and make your appointment the same way you would for an in-office visit.
When your appointment time comes you will receive a text or email with the link to our virtual waiting room.
How to check in for your telemedicine visit
Use a computer or device with a camera, microphone and internet access
Your care provider will text or email you an invitation to the visit, click the link to get started
Type in your CHILD’s name (not the parent’s) and click “check in”
Follow the prompts to allow your browser to access your webcam and microphone
You will enter your care providers virtual waiting room. Your provider will start the visit shortly! If you are waiting more than 10 minutes, please call the office; something may have delayed your provider.
Have a good internet connection. Temporarily stop other home wifi use.
Restart your device before the visit (to ensure audio/video will be reset)
Use the “START TEST” button in the virtual waiting room to ensure audio/video is working
Here are the things you can do/prepare for a good telemedicine visit. We get it—you’re at home, so just do your best!
Your child who has the video appointment. (Seriously; we love you parents too, but need to see your child for most of the visit!)
Remove your child’s shirt if they are less than 6 yrs OR if cough/breathing is a concern.
a thermometer—take your child’s temperature a few minutes before the visit
a home scale—please weigh your child before the visit
a small light– to shine in your child’s mouth or on a body area (separate from the device you’re using)
all of your child’s medications
a pen and paper to jot down notes
a quiet room with just the parent and child together
good light in front of your child – no bright windows/lights in the background
Please call our office at 316-201-1202, option 1, if you are having problems with the telemedicine visit and we will help you!